1. Information We Collect
We collect information you provide directly to us when you:
- Create an account: Email address, display name, and password (hashed)
- Upload audio files: Music files you upload for video generation (stored securely)
- Create videos: Generated video content and associated project data
- Make purchases: Processed securely by Creem — we never store payment details
- Contact support: Communications and any data you choose to share
2. How We Use Your Information
- To provide and maintain our AI music video generation service
- To process payments through our payment provider (Creem)
- To send service-related communications (account verification, billing, support)
- To analyze audio files and generate synchronized videos
- To detect and prevent abuse of our platform (including content moderation via Prompt Sift API)
- To comply with legal obligations
3. AI Models and Technology
Audioviz uses the following AI technology to provide our service:
- DeepSeek Models: For audio analysis (beat detection, tempo analysis, mood classification) and video generation (visual synchronization, template rendering)
- Prompt Sift API: For content moderation to ensure uploads comply with our Acceptable Use Policy
These AI providers process your data under their respective privacy policies. We ensure that all AI providers we use comply with applicable data protection laws.
4. Audio and Video Data
Audioviz processes your audio files to generate synchronized music videos. We:
- Analyze rhythm, tempo, energy, and structure using AI algorithms
- Generate video content based on your selected templates and preferences
- Store generated videos securely for your access and download
- Do not share your uploaded audio or generated videos with third parties
- Retain audio/video data until you delete your account or individual projects
5. Data Sharing
We do not sell your personal data. We share data only with:
- Waffo Pancake: Our Merchant of Record and PCI-DSS compliant payment processor for subscription billing
- DeepSeek: AI API provider for audio analysis and video generation (data processed under their privacy policy)
- Prompt Sift: Content moderation API to detect prohibited content in uploads (processed under their privacy policy)
- Service providers: Email delivery, cloud storage, and hosting infrastructure
- Legal authorities: When required by law or to protect our rights
6. Data Retention
- Account data: Retained until you delete your account
- Uploaded audio: Retained until you delete the project or account
- Generated videos: Retained until you delete the project or account
- Billing records: Retained for 7 years per financial regulations
When you delete your account, we remove or anonymize your personal data within 30 days. Uploaded content is deleted within 7 days.
7. Cookies
We use cookies and similar technologies to:
- Keep you logged in to your account
- Remember your preferences and settings
- Understand how you use our service
- Provide relevant features and functionality
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Export your data in a portable format
- Delete your account and associated data
- Correct inaccurate personal data
- Object to certain processing activities
- Restrict processing in certain circumstances
To exercise any of these rights, contact us at support@audioviz.ai.
9. Security
We implement industry-standard security measures to protect your data, including:
- Encryption in transit (TLS/SSL)
- Encryption at rest for stored data
- Regular security audits and updates
- Access controls and authentication requirements
- Secure payment processing through Waffo Pancake
10. Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
11. International Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses where required.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: